Built by a base maintenance engineer at British Airways
Aircraft maintenance,one clear step at a time.
It is a $136bn industry running out of engineers, and it still pays them to dig through manuals. RatchIt lays out the whole job on one screen: every step in order, every warning at its step, the drawing and part number in place, and an AI that answers from your manuals.
Demo job, illustrative
Built to run inside your network
Designed so no manual leaves the building
Built on your licensed manuals
AMM · IPC · WDM · SRM
Every answer referenced
Task, step and figure
The engineer still signs
A tick is not a sign-off
01The hunt
Today an engineer opens six windows before step one: a shared terminal, the AMM task, five linked tasks, the parts catalogue, the wiring book and the printer. My estimate from the hangar floor is about forty minutes before the first spanner turns. With RatchIt it is one job on one screen.
Six windows before step one.
02The job
Seventeen pages go in.One clear job comes out.
One real fuel pump task runs to 17 pages, 110 numbered steps with their sub-steps, 13 other tasks and 13 warnings and cautions. Long, tangled and easy to miss a step. RatchIt lays it out so it is easy to follow.
Counted from one real AMM task
Engine fuel pump removal
Step 1 of 6
Warning
Breakers stay pulled and tagged until the job closes.
AMM 3.A
Pull and tag the breakers
Pull the four breakers in Table 1. Tag every one.
Fig 1 · Breaker panel
Breaker tags, 4
AMM 3.B
Open the access panels
Open the two panels marked on the drawing.
Fig 2 · Access panels
No parts on this step
Warning
Fuel will drain from the lines. Tray in place first.
AMM 3.C
Disconnect and cap the lines
Disconnect the two fuel lines. Cap both straight away.
Fig 3 · Fuel lines
Line caps, 2
Caution
Full weight stays on the sling.
AMM 3.D
Support the pump, then remove the six mounting nuts
Slacken the nuts in opposite pairs, half a turn each, for two rounds. Then take them all off.
Fig 4 · Pump mount
Sling
Caution
Keep the drive shaft clear of the pad.
AMM 3.E
Lower the pump into the tray
Lower the pump straight down on the sling, into the tray.
Fig 5 · Pump tray
Pump tray
Caution
Blank it within 15 minutes of the pump coming off.
AMM 3.F
Blank the gearbox pad
Fit the new gasket, then the blanking plate.
Fig 6 · Gearbox pad
Gasket RT-73-0612
All six steps done.
Now it is the engineer’s call.
Engineer sign-off
The AI never signs.
Demo job, illustrative and shortened
Every step, in order
The whole job from top to bottom. Tick one and the next one opens.
Warnings clearly labelled
Each warning and caution lands above its step, before the step opens.
Plain to follow
One instruction at a time, with its manual reference on it.
The drawing and the part
On the step, there and then. No second window.
The AI, when you are stuck
Ask about the step you are on, typed or out loud.
03Ask the AI
Your engineers ask the AI.The manual answers.
- Ask out loud or type
- Knows the step they’re on
- Reads only your manuals
- Says when the manual doesn’t
- Question: how long can the pump sit in the tray? Answer: The manual gives no time, so I won’t guess. The only limit here: blank the gearbox pad within 15 minutes. References: AMM 73-12-11 · 3.F.
- Question: what’s the part number for the pad gasket? Answer: RT-73-0612. Item 2 on Fig 6, the blanking plate gasket. References: IPC 73-12-11 · Fig 6 item 2.
- Question: which breakers do I need to pull? Answer: Four. P11-04-C7, P11-04-C9, P6-02-B3 and P6-02-B5. Tag every one. References: AMM 73-12-11 · Table 1, WDM 73-21-11.
04See it work
From 17 pages to one clear job.
05The cost
What the hunt costs you.
Drag it. Use your own numbers.
£587,000
a year, spent searching
Of every 8-hour shift
8%
- Paid hours
- 14,700
- The work of
- 8.3engineers
100 engineers × 1 job × 40 min × £40/h × 220 shifts
Illustrative defaults, not a customer result. Forty minutes is my estimate from the floor. Engineer equivalent assumes 8-hour shifts.
06The market
Why now.
More work
$193bn
Global MRO demand. 2036 is a forecast.
Global MRO demand: $136bn in 2025, forecast $193bn in 2036.
Source: Oliver Wyman, 2026, ARSA summary
Fewer people
41%
of US certified mechanics are over 60
728,000
new technicians needed worldwide in 20 years
Source: Oliver Wyman, 2026, Boeing, 2026
Older aircraft
17,000
aircraft on order, unfilled
Over 12 years to clear at today’s build rate. So airlines keep older aircraft flying for longer.
Source: Oliver Wyman, 2026
Who buys it
5,039
civil MRO firms worldwide
428,664
civil MRO maintenance employees worldwide
Source: Oliver Wyman and ARSA, 2026
07The founder
I fix aircraft.I ship software.
I’m a base maintenance engineer at British Airways. I’ve watched good engineers lose forty minutes to a terminal and a printer, job after job. RatchIt is the fix.
Four years building products alone. No team, no funding, no investors. Real paying customers.
- British Airways and Ryanair hangars
- First-class BSc, aircraft maintenance
- Master’s, aviation engineering and management
Dante Leon · Founder, RatchIt
Talk to DanteEngineers already pay for what I build
Part 66 exam prep for EASA and UK CAA licences, written from the ground up.
- paying subscribers every month since
- UK + EU
- from the August 2026 launch to first paying subscriber
- 9 days
- ad spend, one Reddit post
- £0
- questions across 13 modules
- 25,000+
- mock exams
- 39
- to build
- ~3 weeks
- PrepAMT: the same for FAA A&P. Built in four days.
- ChatGPT recommends Prep66 by name for B1.1.
That’s what I ship on my own. RatchIt is next.
08The plan
One job. Then the industry.
Today
One job
Fuel pump removal. Demo built.
2Backing funds this
One aircraft type
Inside one MRO, on its own manuals.
3Then
One whole hangar
Every type on the floor.
4Then
Every MRO
5,039 civil MRO firms. Then the airlines.
Forty minutes.Job after job.Let’s take them back.
You back aviation companies
Fund step two: one aircraft type.
Talk to DanteYou run aircraft engineering
Bring one job. See the hours it gives back.
Bring one job